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  • _________________ is the ability to perform the promised ...
Multiple choice

_________________ is the ability to perform the promised services dependably and accurately.

  1. Responsiveness

  2. Reliability

  3. Access

  4. Tangibility

  5. Credibility

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Reliability is the ability to perform the promised services dependably and accurately.

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