Multiple choice

Identify the chairman of the customer service committee in banking sector.

  1. M N Goiporia;

  2. Narasimham;

  3. Vijay Kelkar;

  4. R N Malhotra

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A Correct answer
Explanation

The Goiporia Committee was established by the Reserve Bank of India to suggest measures for improving customer service in banks. M.N. Goiporia was the chairman of this committee.