"Fishbone" diagram(one of the 7QC Tools) is also called as.......
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Ishikawa diagram
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Cause-and-effect diagram
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Control Diagram
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None of the above
A,B
Correct answer
Explanation
The Fishbone diagram is known as the Ishikawa diagram (after its creator Kaoru Ishikawa) and the cause-and-effect diagram (because it shows relationships between problems and their causes). Both names refer to the same quality control tool used for root cause analysis. Control Diagram is a different tool altogether.