Multiple choice What does a customer expect, when he enters a marketplace to buy goods and services? To find standard items that will fill his needs. To examine advertising appeals quite closely for deals. A high level of customer service. To be treated well by the shopkeeper. Reveal answer Fill a bubble to check yourself C Correct answer Explanation Customers expect a high level of customer service when entering a marketplace. This includes helpful assistance, problem resolution, product information, and respectful treatment - all elements that enhance the shopping experience.