Multiple choice

In which of these types of communication, does body language plays an important role?

  1. Email communication

  2. Face-to-face communication

  3. Telephone communication

  4. Memorandum communication

  5. Forum boards
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Face-to-face communication helps to establish a personal connection and will help to sell the product or service to the customer. These interactions can portray a completely different message than written communication as tone, pitch, and body language is observed.

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