Multiple choice

N purchased a draft from a bank favoring B. The draft is lost in transit and the first bank needs some formalities to be completed by N for a duplicate draft in lieu of the lost draft. Which of the following is correct if B decides to file a consumer case against the formalities as it is causing delay in payment to him?

  1. B cannot file a case as he is not a consumer of the bank and is not taking any service from the bank.

  2. B cannot file a case as he has not paid the demand draft commission.

  3. B can file a case as his payment is getting delayed due to the bank procedures.

  4. B can file a case as his money is lying in the bank and he is deemed as account holder of the bank.
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A Correct answer
Explanation

Where, in the case of loss of demand draft, the necessary formalities as required by the rules of the bank are not complied with, the bank cannot stated to be deficient in service in not issuing a duplicate draft or canceling the draft and making cash payment to the purchaser (complainant). Also, in this case, B is not the consumer of the bank. Thus, he cannot indulge in given preceedings. Also, formalities are required to be done by N. 

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