The DQM features in the Customers Workbench lets you
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Perform advanced searches for parties and customer accounts with user–defined criteria in the Search Criteria window.
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Prevent duplicate entries by determining if the customer account that you are creating or updating is a potential duplicate of any existing account
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Both
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None of the above
DQM (Data Quality Management) in the Customers Workbench provides two key capabilities: (1) performing advanced searches with user-defined criteria through the Search Criteria window, and (2) preventing duplicate customer accounts by identifying potential duplicates during creation or update. Both functions are core DQM features.
Both statements are true features of Data Quality Management (DQM) in the Customers Workbench: it enables advanced, user-defined searches for parties/accounts, and it proactively flags potential duplicate customer records during creation or update by matching against existing data. Since both individual options are independently correct, 'Both' is the accurate answer, making the other two standalone options each incomplete and 'None of the above' wrong.