To answer this question, you need to understand the different types of assignment activities in a workflow management system. Let's go through each option to understand why it is correct or incorrect:
Option A) Workbasket - This option is incorrect because it only includes one type of assignment activity. Workbasket is a container that holds assignments for a group of users to work on. However, it does not include any other assignment activities.
Option B) Workbasket & Router - This option is incorrect because it includes two types of assignment activities. Workbasket is a container that holds assignments for a group of users to work on, and Router is used to automatically route assignments to users based on predefined rules. However, it does not include the third assignment activity mentioned in the correct answer.
Option C) Workbasket, Agent, & External - This option is correct. It includes three types of assignment activities. Workbasket is a container that holds assignments for a group of users to work on, Agent is an individual user who can be assigned tasks, and External represents assignments that are sent outside of the system for processing.
Option D) Workbasket, Agent, & Router - This option is incorrect because it includes two types of assignment activities. Workbasket is a container that holds assignments for a group of users to work on, Agent is an individual user who can be assigned tasks, and Router is used to automatically route assignments to users based on predefined rules. However, it does not include the third assignment activity mentioned in the correct answer.
The correct answer is Option C) Workbasket, Agent, & External. This option is correct because it includes all three types of assignment activities mentioned in the question.