Multiple choice technology packaged enterprise solutions

Process Commander comes with eight standard Service Levels that can be used right out of the box. Of the four choices below, choose the one that is a standard Service Level. (choose 2)

  1. Approval

  2. To Recipient

  3. To Approver

  4. NotifyManager

Reveal answer Fill a bubble to check yourself
A,D Correct answer
Explanation

Process Commander (Pega PRPC) includes eight standard service level rules that can be used directly. 'Approval' and 'NotifyManager' are two of these predefined service levels that handle escalation and notification requirements. The other options, 'To Recipient' and 'To Approver', are not standard service levels included out of the box.

AI explanation

Process Commander (Pega) ships with a set of eight standard Service Level Agreement (SLA) rules ready to use without customization. Approval and NotifyManager are among these built-in SLAs, each pre-configured with typical goal/deadline escalation behavior for common workflow patterns. To Recipient and To Approver are not names of the shipped standard SLAs — they sound plausible but aren't part of the out-of-the-box set.