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After dragging a Utility shape onto your flow, you use the Shape Properties SmartPrompt to find your Activity, but it’s not listed. What’s probably wrong?

  1. The Utility is not initialized

  2. The Utility is in the wrong class

  3. Your Activity is in the wrong class

  4. Your Activity is not set up as a Utility
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

When using a Utility shape in Pega flows, the Activity must be specifically configured as a Utility type to appear in the SmartPrompt list. If it's not showing up, the Activity likely isn't set up properly as a Utility - the class or initialization issues wouldn't prevent it from appearing in the list.

AI explanation

The Shape Properties SmartPrompt on a Utility shape only lists activities that have been explicitly configured with the 'Utility' activity type — if an activity doesn't have that type set, it simply won't appear as a candidate, even if it exists in the right class and is otherwise properly initialized.

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