Multiple choice technology packaged enterprise solutions

If a flow encounters an error condition that prevents it from continuing, what happens

  1. An exception is placed in the log4j file

  2. The current flow is suspended and the FlowProblems flow is started

  3. An email is sent to the user’s manager

  4. The work object is closed

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

When a flow encounters an error that prevents continuation, Pega suspends the current flow and automatically starts the FlowProblems flow. This is a built-in error handling mechanism that allows the system to capture and manage flow exceptions gracefully. Option A is incorrect because while logging may occur, placing an exception in log4j is not the primary error handling behavior. Options C and D describe actions that are not the standard Pega flow error response.

AI explanation

When a Pega flow hits an error it can't recover from, the engine suspends the current flow execution and automatically kicks off the built-in FlowProblems flow so the issue can be surfaced and handled (e.g., routed to an admin worklist). It doesn't just silently log to a file, notify a manager by email, or simply close the work object — those aren't the platform's built-in error-handling behavior.