Multiple choice technology operating systems

what is the procedure for Conferencing call ?

  1. Agent need to paste the number they want to Conference and click on tools and select personal phone features

  2. Agent need to paste the number they want to Conference and click on Conference option

  3. We cannot conference

  4. None of the above

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

To conference a call in Avaya systems, the agent pastes the number they want to conference and clicks the Conference option. This initiates a three-way call. The other options are incorrect - Tools > Personal Phone Features is for settings, not conferencing.