Multiple choice technology

Money spent to ensure that the product the customer receives is a quality (defect free) product. This includes prevention, appraisal, and maintenance costs.

  1. Product Cost

  2. resource Cost

  3. Cost of Quality

  4. Defect prevention Cost
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Cost of Quality refers to the total investment made to ensure a product is defect-free and meets customer expectations. It includes prevention costs (training, process improvement), appraisal costs (testing, inspection), and maintenance costs associated with quality activities.

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