Multiple choice technology testing

Link / Delink Button in CIM application is found in

  1. Launch Pad Toolbox

  2. Global alerts Toolbox

  3. Customer Profile Toolbox

  4. My folders Toolbox

  5. Open Windows Toolbox
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

The Link/Delink button is located in the Customer Profile Toolbox within the CIM application. This placement is logical because the function deals with changing customer account responsibility and ownership, which are core customer profile management activities. CSRs access it when modifying account ownership structures.

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