Multiple choice technology testing

Link / Delink is the process of

  1. Transfer of Customers

  2. Transfer of Responsibility

  3. Transfer of Links

  4. Transfer of work
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Link/Delink processes the transfer of responsibility for customer accounts or services between different owners or departments. This function changes who is responsible for handling a customer's account or specific services, which is essential for proper ownership tracking and accountability in customer management workflows.

Keep practicing — related questions