Types of quality tools are Problem Identification Tools and Problem Analysis Tools.
A
Correct answer
Explanation
Quality tools are indeed categorized into two main types: Problem Identification Tools (such as check sheets, Pareto charts, and histograms) help identify that a problem exists, while Problem Analysis Tools (such as fishbone diagrams and scatter plots) help analyze root causes. This classification is standard in quality management methodologies like Six Sigma and Total Quality Management.