Multiple choice technology testing

One person has been dominating the current software process improvement meeting. Which of the following techniques should the facilitator use to bring other team members into the discussion?

  1. Confront the person and ask that other team members be allowed to express their opinions.

  2. Wait for the person to pause, acknowledge the person’ s opinion, and ask for someone else’ s opinion.

  3. Switch the topic to an issue about which the person does not have a strong opinion.

  4. Express an opinion that differs from the person’ s opinion in order to encourage others to express their ideas.
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

An effective facilitator manages dominating individuals non-confrontationally. Waiting for a pause, acknowledging their input, and actively inviting other team members to speak redirects the discussion smoothly. Confrontation, changing topics abruptly, or expressing opposing views to provoke others can disrupt the meeting's collaborative atmosphere.

Keep practicing — related questions