Multiple choice technology

Easy way to create new tickets with similar information as an existing ticket

  1. Export/Import Ticket Description

  2. copy/paste contents

  3. save as old ticket with new ticket ID

  4. Clone Ticket button

  5. Append to Ticket Button

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

The Clone Ticket button provides the most efficient method to create new tickets with similar information to an existing ticket. This feature copies the relevant fields and structure from the source ticket while generating a new ticket ID.