Multiple choice technology

Major Incidents require?

  1. Less documentation

  2. Longer timescales

  3. Less urgency

  4. Separate procedures

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

To answer this question, the user needs to have knowledge about Major Incidents in a business or organizational setting.

Option A: Less documentation. This option is not correct as Major Incidents require more documentation to be done. Major incidents are high-priority incidents that have a major impact on the business. As a result, it requires a lot of documentation so that all the necessary information is captured.

Option B: Longer timescales. This option is not correct either. Major incidents require quick resolution times. Longer timescales can cause more harm to the business and its operations. The longer the incident takes to resolve, the more it can impact the business negatively.

Option C: Less urgency. This option is not correct. Major incidents require an urgent and immediate response. The longer one takes to respond, the more damage the incident can cause.

Option D: Separate procedures. This option is correct. Major Incidents require separate procedures because they are high-priority incidents that require immediate attention and escalation. Separate procedures help ensure that the Incident Management team can quickly identify and respond to the incident.

Therefore, the correct answer is: D. Separate procedures.