Multiple choice technology testing

Interaction will not Create for Anonymus Caller? (True/False)

  1. True

  2. False

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Interactions ARE created for Anonymous Callers in CIM, so the statement 'Interaction will not Create for Anonymous Caller' is False. The system does track and create interactions even when the caller is not identified or authenticated.