Multiple choice technology platforms and products

Nuance ASR is a _________.

  1. Call recording software

  2. Computer telephony integration software

  3. Speech recognition software

  4. Call routing application

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Nuance ASR is speech recognition software that converts spoken words into text or commands. It is widely used in contact centers and voice applications to enable speech-based input instead of just keypad entry. Nuance is a leading provider of speech recognition and natural language processing technology. It is not call recording software, CTI software, or a call routing application.