Multiple choice technology platforms and products

What are the common capabilities covered by self-servicing technologies? (Choose two)

  1. Fund Transfer

  2. Diallers

  3. Bill Payment

  4. Call Recorders
Reveal answer Fill a bubble to check yourself
A,C Correct answer
Explanation

Self-servicing technologies in banking and customer service primarily focus on customer-initiated transactions. Fund Transfer and Bill Payment are core self-service capabilities that allow customers to perform transactions without assistance. Diallers and Call Recorders are backend/operational tools, not self-service features.

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