Multiple choice technology usability

Which factor is not the measure of usability goals?

  1. Accessibility

  2. Learnability

  3. Efficiency

  4. Satisfaction

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A Correct answer
Explanation

Standard usability goals are effectiveness, efficiency, and satisfaction (ISO 9241). Learnability is also a key usability attribute. Accessibility is related but distinct - it's about ensuring access for users with disabilities, not a direct measure of usability itself.

AI explanation

The classic usability goals (as in Nielsen's model) are learnability, efficiency, memorability, error rate, and satisfaction — all measuring how easily and pleasantly a user can operate a system. Accessibility is a related but distinct discipline concerned with whether people with disabilities can use the system at all, so it isn't counted among the core usability goal metrics.