Multiple choice technology testing

How could root cause analysis be applied to software?

  1. It can help identify error-prone parts of the process

  2. It cannot be applied; there is no normal variation in software

  3. It cannot be used to identify similar types of failures

  4. It cannot be applied; software failure expose the root cause directly
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A Correct answer
Explanation

Root cause analysis (RCA) in software development focuses on identifying systemic weaknesses or error-prone stages in the process (like requirements gathering or coding phases) to prevent defects, rather than assuming software failures are unresolvable or self-evident.

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