Multiple choice technology testing

Who has the primary responsibility of setting the quality culture in the organization

  1. The Training Dept.

  2. The Quality Dept.

  3. Senior Management

  4. All of the above

  5. None
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Quality culture originates from leadership. Senior management establishes the organizational tone, priorities, resource allocation, and behavioral expectations that shape culture. Quality and Training departments support implementation but cannot primary responsibility for setting culture.

AI explanation

Quality culture is set from the top down — senior management defines priorities, allocates resources, and models behavior, which shapes how seriously quality is taken throughout the organization. The training or quality department can support and implement quality processes, but they don't have the authority to establish the overarching culture on their own.

Keep practicing — related questions