Multiple choice technology testing

After creating a pending WO through SGI, the WO reaches which of the following applications first??

  1. OE

  2. Siebel

  3. Click

  4. Advantex
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

In standard telecom/utility service integration flows (SGI), once a pending work order (WO) is created, it is routed to the scheduling engine first. Click (ClickSoftware) is the scheduling and dispatching application, making it the first destination before field execution.

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