Multiple choice technology testing

Which statement is true

  1. Dirty ANI – Phone numbers that come through to IVR many times/per from a 3rd-party call centre or Dialer

  2. Any ANI- Phone numbers that come through to IVR many times/per from a 3rd-party call centre or Dialer

  3. Dirty DNI– Phone numbers that come through to IVR many times/per from a 3rd-party call centre or Dialer

  4. None
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Dirty ANI refers to Automatic Number Identification (phone numbers) that repeatedly come through to the IVR from third-party call centers or dialers. This can indicate fraudulent activity, testing, or system abuse. Option B incorrectly says 'Any ANI', and option C incorrectly uses 'DNI' instead of 'ANI'.

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