Multiple choice technology testing

Software solution that allows non-Vision 21 processes to access the Vision 21 backend systems Is ________

  1. DLL

  2. CCAIS

  3. CTI

  4. APILINK

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

APILINK is the middleware solution that acts as a bridge between non-Vision 21 processes and the Vision 21 backend systems. DLL is a library format (not a bridge solution), CCAIS is related to customer service systems, and CTI is Computer Telephony Integration for phone systems. APILINK provides the API-level connectivity needed for external processes to communicate with Vision 21.