Multiple choice six-sigma green-belt

Problem statement should address the following questions except…..

  1. What is wrong ?

  2. When and where does the problem occur ?

  3. What is the cause ?

  4. What is the impact ?
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

A good problem statement describes what the problem is, when and where it occurs, and its impact. Root cause identification comes later during the analyze phase. Asking 'what is the cause' in the problem statement leads to premature conclusions.

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