Multiple choice six-sigma green-belt

GB Identified a pain area. The pain area is "Production Job abended with a specific Abend code and its due to the new code changes moved into production.

  1. You will take this as a GB project

  2. You will go for Containment

  3. You will leave it as it is

  4. You will collect data to study how many times this happened earlier

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

When a production job fails due to new code changes, the immediate priority is Containment - limiting the impact and preventing further occurrence while protecting production systems. Taking it as a full GB project (A) or collecting historical data (D) are appropriate but secondary to containing the immediate problem. Leaving it as is (C) ignores the production impact. Containment is the first response in problem-solving methodology.