Multiple choice six-sigma green-belt

Define phase deliverables are

  1. VOC, Charter, COPIS

  2. Charter, CTQs, COPIS

  3. Problem Statement, Goal statement, CTQs

  4. CTQ, COPIS, Goal statement

Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

The Define phase in Six Sigma DMAIC focuses on clearly defining the problem and project scope. Its three key deliverables are: (1) Project Charter - documenting the problem, goal, scope, and team; (2) CTQs (Critical to Quality) - translating customer needs into measurable requirements; (3) COPIS diagram - mapping the process at a high level from Customer through Supplier. These form the foundation for the remaining phases.