Multiple choice technology web technology

Which flow is INCORRECT in a general defect cycle?

  1. NEW->ASSIGNED->RESOLVED->CLOSED

  2. NEW->ASSIGNED->REJECTED->CLOSED

  3. NEW->ASSIGNED->REOPENED->RESOLVED->CLOSED

  4. NEW->ASSIGNED->RESOLVED->REOPENED->RESOLVED->CLOSED
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C Correct answer
Explanation

The incorrect flow is NEW->ASSIGNED->REOPENED->RESOLVED->CLOSED because a defect cannot go directly from ASSIGNED to REOPENED - it must first be RESOLVED (or REJECTED), then if issues are found, it can be REOPENED. REOPENED is only valid after RESOLVED.

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