Multiple choice technology web technology

Which flow is INCORRECT in a general defect cycle?

  1. NEW->ASSIGNED->RESOLVED->CLOSED

  2. NEW->ASSIGNED->REJECTED->CLOSED

  3. NEW->ASSIGNED->REOPENED->RESOLVED->CLOSED

  4. NEW->ASSIGNED->RESOLVED->REOPENED->RESOLVED->CLOSED
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Option C is incorrect because a defect cannot be REOPENED directly from ASSIGNED status - it must be RESOLVED first before being reopened (if resolution is unsatisfactory). The other flows are valid defect lifecycle paths: resolved->closed, rejected->closed, or resolved->reopened->resolved->closed.

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