Multiple choice technology testing

A program whose purpose is to reduce the number of defects produced is known as a quality improvement program

  1. True

  2. False
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

A quality improvement program is a broader initiative that may include defect reduction as one goal among many (process optimization, customer satisfaction, cost reduction, etc.). A program specifically focused on reducing defects would be called a 'defect reduction program' or 'defect prevention initiative'. The definition given is too narrow for what constitutes a full quality improvement program.

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