Multiple choice server windows-2000

You are configuring a RRAS server on a Windows 2000 server computer. You discover that an incorrect driver was installed during the installation of the modem. You remove the modem by deleting drivers and the modem stops responding. How would you install t

  1. Shut down the server, remove the modem, restart the server, shut down the server again, install the modem again, start the server

  2. Use the Add/Remove Hardware Wizard to uninstall the modem and restart the server

  3. Use regedt32 to remove the modem driver from the registry

  4. Remove the driver by running the Modem troubleshooter and reboot the server
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

The proper way to remove a modem device in Windows 2000 is through the Add/Remove Hardware Wizard, which cleanly uninstalls drivers and registry entries. A restart is then required for the changes to take full effect before reinstalling. Option A's physical removal method is unnecessary. Option C (regedt32) is dangerous and incomplete. Option D's troubleshooter doesn't handle driver uninstallation.

AI explanation

When a device like a modem is left in a broken or half-removed state after a bad driver install, the supported way to cleanly reinstall it in Windows 2000 is through the Add/Remove Hardware Wizard, which properly detects the device, removes any lingering driver references, and lets you reinstall correct drivers through the normal Plug and Play flow. Manually editing the registry with regedt32 risks leaving orphaned or corrupted entries, and simply power-cycling the server without using the wizard won't fix a driver association problem.

Keep practicing — related questions