To answer this question, let's go through each option to understand why it is correct or incorrect:
Option A) A good navigation plan should include shortcuts - This option is incorrect. A good navigation plan may include shortcuts to help users quickly access important pages or sections of a website.
Option B) Common navigational schemes include the items: FAQ, Search, About, and Site Map - This option is correct. Common navigational schemes often include these items, as they help users find information and navigate the website effectively.
Option C) The visitor should not have to click more than 3 times to reach a desired page - This option is correct. It is generally recommended that a visitor should be able to reach their desired page within three clicks. This helps improve user experience and efficiency.
Option D) Icons and logos should be avoided in navigational structures because graphic files increase download times - This option is incorrect. Icons and logos can be used in navigational structures to enhance the visual appeal and improve usability. However, it is important to optimize the file sizes of graphics to minimize download times.
The correct answer is D. This option is incorrect because icons and logos can be used in navigational structures, and it is possible to optimize their file sizes to minimize download times.