Multiple choice softskills communication

Active listening is effective in all of the following situations except:

  1. To establish trust between people.

  2. When brainstorming ideas.

  3. As a way of trying to understanding the speaker's point of view.

  4. None of the above
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Active listening builds trust by showing genuine respect and understanding of others. During brainstorming, active listening ensures all ideas are captured fully and built upon. Seeking to understand the speaker's viewpoint is the core purpose of active listening. Therefore it is effective in ALL these situations, making 'None of the above' the correct answer.

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