Communication Skills and Language Precision
Test your communication skills including active listening, giving feedback, open-ended questioning, as well as your precision with commonly confused English words and phrases.
Questions
Active listening is effective in all of the following situations except:
- To establish trust between people.
- When brainstorming ideas.
- As a way of trying to understanding the speaker's point of view.
- None of the above
Which of the following is an example of listening for meaning ?
- Writing down everything the person says to read later.
- Jotting down major points of the discussion to read later.
- Paying full attention to nonverbal clues and the tone of the person's voice.
- Asking several clarifying questions, interrupting if necessary.
Which of the following is an open-ended question ?
- "What parts of the plan do you like or dislike the most?"
- "Will this work for you?"
- "Do you have anything you would like to add?"
- "Wouldn't you agree this is a good idea?"
When giving feedback, it's best to:
- Wait one week to give the person time to consider alternatives.
- Do it as close as possible to the actual event.
- Invite. Ask the person if he or she wants feedback, to put them in control.
- Both 2 & 3
I hope our services EXCEED your expectations.
- True
- False
All the children are coming EXCEPT John.
- True
- False
The professor was given ACCESS to materials in the research library.
- True
- False
Some people feel that his ILLUSION to the President was unnecessary.
- True
- False
Are we ALREADY to leave on vacation?
- True
- False
There is ALL TOGETHER too much violence on TV today.
- True
- False
Is there ANYWAY we can put off the meeting until tomorrow?
- True
- False
The outcome of the project was entirely CAUSAL. He planned every step!
- True
- False
The police threatened to CEASE the faulty goods.
- True
- False
Jack felt CONFIDENT the outcome would be in his favor.
- True
- False
They created a COSTUME design for a Halloween mask.
- True
- False
I ordered DESERT even though I was already full.
- True
- False
The lawyer would like to ILLICIT a response from his client.
- True
- False
Congratulations! You are ILLEGIBLE for the grand prize.
- True
- False
He is an EMINENT expert in his field.
- True
- False
I'd like to IMMIGRATE from France, but I don't know where to move.
- True
- False