You are the administrator of a large E-commerce site. Lately there have been a number of complaints about error pages popping up due to pages being deleted but the links not removed. What would be the best way to make the site more user friendly.

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  1. Create a custom pop-up window to redirect the user

  2. Reinstall the missing pages

  3. Create a custom error page with a link back to the main site.

  4. Redirect the broken links to another page on the site

Show answer
Correct Option: C
Explanation:

To make the site more user-friendly and address the issue of error pages popping up due to deleted pages, the best option would be:

C. Create a custom error page with a link back to the main site.

This option is the best choice because it provides a user-friendly experience when a user encounters a deleted page or a broken link. By creating a custom error page, you can include a clear message explaining that the page the user is trying to access is no longer available. Additionally, including a link back to the main site allows the user to easily navigate back to the main site and continue their browsing experience.

Now let's go through each option and explain why it is right or wrong:

A. Create a custom pop-up window to redirect the user: This option is not the best choice because using pop-up windows can be intrusive and disruptive to the user experience. It may also cause frustration for users if they encounter multiple pop-up windows when trying to access deleted pages.

B. Reinstall the missing pages: This option may not be feasible or practical, especially if there are a large number of missing pages. Reinstalling the missing pages would require identifying and locating each missing page and then restoring them, which can be time-consuming and may not be a permanent solution if the issue continues to occur.

C. Create a custom error page with a link back to the main site: This option is the best choice because it provides a user-friendly experience when encountering deleted pages or broken links. By creating a custom error page, you can inform the user about the issue and provide a clear message, along with a link back to the main site, allowing them to easily navigate back to the main site and continue their browsing experience.

D. Redirect the broken links to another page on the site: This option may not be the best choice because redirecting broken links to another page on the site without informing the user about the issue can lead to confusion and frustration. It is important to provide clear communication to the user when encountering deleted pages or broken links.

The Answer is: C. Create a custom error page with a link back to the main site.

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