Tag: softskills

Questions Related to softskills

Multiple choice softskills communication
  1. To establish trust between people.

  2. When brainstorming ideas.

  3. As a way of trying to understanding the speaker's point of view.

  4. None of the above

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Active listening is effective in building trust, brainstorming, and understanding others' perspectives. The question asks for an exception (where it's NOT effective), but since active listening is valuable in all three listed situations, there is no exception among the options.

Multiple choice softskills communication
  1. Be descriptive rather than evaluative.

  2. Be evaluative rather than descriptive.

  3. Both 1 and 2

  4. None of the above

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

To solve this question, the user needs to understand the concept of effective feedback and how it should be provided.

Explanation for each option:

A. Be descriptive rather than evaluative.

This option is correct. Effective feedback should be descriptive rather than evaluative. Descriptive feedback focuses on providing specific information about what the person did well or what needs improvement. It is objective and helps the individual understand their strengths and areas for growth.

B. Be evaluative rather than descriptive.

This option is incorrect. Effective feedback should not be evaluative. Evaluative feedback focuses on making judgments or giving a grade or rating. It does not provide specific information on how to improve and can be demotivating.

C. Both 1 and 2

This option is incorrect. Only option A is correct. Evaluative feedback is not considered effective in providing actionable information for improvement.

D. None of the above

This option is incorrect. Option A is the correct answer.

The answer is: A. Be descriptive rather than evaluative.

Multiple choice softskills communication
  1. Writing down everything the person says to read later.

  2. Jotting down major points of the discussion to read later.

  3. Paying full attention to nonverbal clues and the tone of the person's voice.

  4. Asking several clarifying questions, interrupting if necessary.

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

Listening for meaning goes beyond just hearing words. It involves paying attention to nonverbal communication like tone, facial expressions, and body language, which often convey the real message. Writing things down or interrupting can actually detract from understanding meaning.

Multiple choice softskills communication
  1. "Six months? Don't you really mean twelve?"

  2. "We're not busy. Our department could do it less time than that."

  3. "You always say that."

  4. "What characteristics of the project require six months? Sounds like you're busy! What are some of the other projects you're handling?"

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

The comment contains two messages: the timeline (six months) and a hidden concern (busy schedule). Option D picks up on both layers - asking about the timeline AND acknowledging the busy workload. The other options respond superficially or defensively to just one part.

Multiple choice softskills communication
  1. "What parts of the plan do you like or dislike the most?"

  2. "Will this work for you?"

  3. "Do you have anything you would like to add?"

  4. "Wouldn't you agree this is a good idea?"

Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Open-ended questions invite more than a yes/no answer and encourage elaboration. Option A asks about likes/dislikes, which requires thoughtful response. Options B, C, and D are closed questions that can be answered with yes or no.

Multiple choice softskills communication
  1. sandy : water

  2. verdant : sunshine

  3. tap : drops

  4. silent : sound

Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

ARID lacks MOISTURE (it's characterized by dryness). SILENT lacks SOUND (it's characterized by absence of sound). This is an 'X is defined by lack of Y' analogy. The other pairs don't show this relationship - sandy and water can coexist, verdant needs sunshine, and taps can produce drops.

Multiple choice softskills communication
  1. steeple : bell

  2. temple : home

  3. mansion : house

  4. castle : fortress

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

A CATHEDRAL is a type of CHURCH (a grand, elaborate version). A MANSION is a type of HOUSE (a grand, elaborate version). This is a 'specific form of general category' relationship where the first term is an elevated version of the second.

Multiple choice softskills communication
  1. "That’s a good idea, but it’s unlikely that other department has the resources to make it work."

  2. "That other department has some nice people. Too bad they aren’t set up to do this kind of work."

  3. "What will it take to make this approach possible? What other resources do we need?"

  4. "This approach worked in a department I used to work in. Too bad we’re not all working there now."

Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

To restate the negative statement to a positive one, the user needs to know how to identify the key points of the negative statement and rephrase them in a positive tone.

The negative statement is: "This approach will never work. That other department isn't set up to do this kind of work!"

Option A: "That’s a good idea, but it’s unlikely that other department has the resources to make it work." - This option is not the best positive restatement because it does not address the main issue of the statement, which is that the approach will never work. It only adds a positive tone to the idea, but does not provide a solution to the issue.

Option B: "That other department has some nice people. Too bad they aren’t set up to do this kind of work." - This option is not the best positive restatement because it only acknowledges the other department's staff but does not address the main issue of the statement, which is that the approach will never work.

Option C: "What will it take to make this approach possible? What other resources do we need?" - This option is the best positive restatement because it addresses the main issue of the statement and provides a solution to the problem. It suggests that the team needs to identify what resources are necessary to make the approach work, rather than focusing on the fact that it will never work.

Option D: "This approach worked in a department I used to work in. Too bad we’re not all working there now." - This option is not the best positive restatement because it does not address the main issue of the statement, which is that the approach will never work. It only suggests that it has worked before in a different department.

Therefore, the best positive restatement is:

The Answer is: C