Tag: softskills

To establish trust between people.

When brainstorming ideas.

As a way of trying to understanding the speaker's point of view.

None of the above

Be descriptive rather than evaluative.

Be evaluative rather than descriptive.

Both 1 and 2

None of the above

False

True

Not always

None of the above

Almost never

Sometimes

Rarely

Quite often

Writing down everything the person says to read later.

Jotting down major points of the discussion to read later.

Paying full attention to nonverbal clues and the tone of the person's voice.

Asking several clarifying questions, interrupting if necessary.

"Six months? Don't you really mean twelve?"

"We're not busy. Our department could do it less time than that."

"You always say that."

"What characteristics of the project require six months? Sounds like you're busy! What are some of the other projects you're handling?"

"What parts of the plan do you like or dislike the most?"

"Will this work for you?"

"Do you have anything you would like to add?"

"Wouldn't you agree this is a good idea?"

sandy : water

verdant : sunshine

tap : drops

silent : sound

steeple : bell

temple : home

mansion : house

castle : fortress

"That’s a good idea, but it’s unlikely that other department has the resources to make it work."

"That other department has some nice people. Too bad they aren’t set up to do this kind of work."

"What will it take to make this approach possible? What other resources do we need?"

"This approach worked in a department I used to work in. Too bad we’re not all working there now."