Process innovation refers to __________.
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The development of a new office
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The development of a new advertisement
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The implementation of a new tool or improved machinery
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The development of new products or services
Reveal answer
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C
Correct answer
Explanation
Process innovation means the implementation of a new or significantly improved production or delivery method (including significant changes in techniques, equipment and/or software.
Process innovation is a new or significantly improved way of doing things in a business that typically increases production levels and decreases costs.Delivery: Delivery process innovations involve tools, techniques, and software solutions to help in supply chain and delivery systems.