Tag: dialogue

Questions Related to dialogue

Which of the following is the correct meaning of the phrase 'call back'? 

  1. Call from another number

  2. Talk louder

  3. Return a phone call

  4. None of the above


Correct Option: C
Explanation:

A phrase is a group of words which provide an idiomatic meaning to a sentence. Option C)Return a phone call is correct as call back means calling again sometime later. The other options are wrong as the phrase doesn't mean to talk louder or use another number . The correct answer is C)Return a phone call.

Communicating properly in a telephonic conversation is important because ____________________.

  1. the person cannot see your body language and facial expressions

  2. to impress the listener

  3. to achieve the purpose of communication

  4. all of the above


Correct Option: D
Explanation:

Telephonic communication takes place without visual clues. Hence, the person at the other side  cannot see your body language and facial expressions. It is important to impress the listener as this form of communication leaves both parties in the blind and a positive conclusion can be arrived at only when the listner is impressed. Telephonic conversations achieve the purpose of interactive communication and both parties can put their pionts forward. Hence, all A, B and C are correct statements and thus, option D is correct. 

Which of the following is/are the phrasal verb(s) that help to improve telephonic conversations?

  1. Hold on

  2. Hang on

  3. Call back

  4. All of the above


Correct Option: D
Explanation:

A phrasal verb is a group of words which provide idiomatic meaning using different combinations of verb, adverb, preposition etc. Option D)All of the above is correct as hold on, hang on, and call back mean to wait, wait for a short time, and a telephone call made to return one that someone has received respectively and all the given phrasal verbs can help improve a telephonic conversation. The correct answer is D)All of the above.

From the given options, choose the word(s) that are not used during a formal telephonic conversation.

  1. Please

  2. Thank you

  3. Cheers

  4. Yes


Correct Option: C
Explanation:

A dialogue involves exchange of thoughts among two or more people. Option C)cheers is correct as it can only be used informally. "Cheers" is a more casual way of saying "thank you". 

The other options are incorrect as they can be used in a formal conversation. 

From the given options, which of the question(s) would you use when asking for clarification during a telephonic conversation?

  1. Could you repeat that please?

  2. Could you speak a little more slowly please?

  3. Would you mind spelling that for me please?

  4. All of the above


Correct Option: D
Explanation:

A dialogue involves exchange of thoughts among two or more people. Option D)all of the above is correct as the all the other options can be used for clarification during a telephonic conversation. The correct answer is D)all of the above.

Complete the sentence with a suitable option:
With reference to telephonic conversation, the phrase 'cut off' means _______________________.

  1. Cutting of telephone wires

  2. To be disconnected abruptly during a telephone conversation

  3. Banging the receiver

  4. Disinterest of the listener


Correct Option: B
Explanation:

A phrasal verb is a group of words which provide idiomatic meaning using different combinations of verb, adverb, preposition etc. Option B)To be disconnected abruptly during a telephone conversation is correct as cut off with reference to a telephone call means a sudden disconnection during the course of a telephonic conversation. 

The other options are incorrect as cutting of telephone wires, banging the receiver, and disinterest of the listener doesn't refer to a sudden disconnection during a telephonic conversation. 

These kinds of words should be used in a formal telephonic conversation, EXCEPT:

  1. Could

  2. Please

  3. May

  4. None of the above


Correct Option: D
Explanation:

The correct answer is Option D.

Using the right kind of vocabulary in a telephone conversation is important. 
Could, may and please are words that express politeness and a formal tone.
The question is on which of the word is not to be used in a telephonic conversation.
So option D is the correct option.

While engaged in a telephonic conversation, it is important to ____________.

  1. maintain the appropriate level of formality

  2. speak clearly

  3. display politeness

  4. all of the above


Correct Option: D
Explanation:

The correct answer is option D.

There are certain points to be kept in mind while being engaged in a telephonic conversation.
The tone depends on whom you are speaking to. However the it is to be noted that an appropriate level of formality is maintained. Being more formal than required makes the opposite person uncomfortable and being too informal creates a negative impression on the listener.
Speaking clearly is very important so that the listener can hear the message correctly and understand it.
One must be polite and show respect for the listener.
Thus option D is the correct answer.