Tag: non-verbal communication

Questions Related to non-verbal communication

Vertical communication takes place in _____________ direction.

commercial applications verbal and non-verbal communication spoken (oral) and written communication written and oral communication ways of communicating non-verbal communication non-verbal communication and interpersonal skills

  1. downward

  2. upward

  3. diagonally

  4. downward as well as upward

Show answer
Correct Option: D
Explanation:

Upward Communication is the process of information flowing from the lower levels of a hierarchy to the upper levels.For the top management, upward communication is an important source of information for business decisions. It helps in alerting top management about the requirement of changes in an organisations.

Memo, report, office order, circulars, staff news-letters, fax etc. are the form of_______________.

commercial applications verbal and non-verbal communication spoken (oral) and written communication written and oral communication ways of communicating non-verbal communication non-verbal communication and interpersonal skills

  1. Non-verbal communication

  2. Written communication

  3. Oral communication

  4. Audio visual communication

Show answer
Correct Option: B
Explanation:

Written communication involves any type of message that makes use of the written word.Written communication is the most important and the most effective of any mode of business communication. Some of the various forms of written communications that are used internally for business operations include: Memos.

Writing a letter with "you - attitude" means writing _______.

commercial applications verbal and non-verbal communication spoken (oral) and written communication written and oral communication ways of communicating non-verbal communication non-verbal communication and interpersonal skills

  1. From the point of view of other persons not concerned

  2. From the point of view of the reader

  3. Using the word "you" repeatedly

  4. From the point of view of the writer

Show answer
Correct Option: B
Explanation:

Third Person Point of View. At other times, the reader and the characters in a story have totally different points of view. In literature, third person point of view means the narrator uses pronouns like 'he' or 'she' to tell the story. Books written in third person give the reader more perspective than the characters.

Your Resume should__________.

commercial applications verbal and non-verbal communication spoken (oral) and written communication written and oral communication ways of communicating non-verbal communication non-verbal communication and interpersonal skills

  1. Mention your achievement in sports

  2. Mention career goals and specific job objectives

  3. Mention personal ethics

  4. All of above

Show answer
Correct Option: B
Explanation:

Your resume should include a list of between 10 and 15 skills that link your experience to the job you're applying for. If the job you're applying for was advertised, either the ad or the position description may provide a list of skills and experiences that are essential for doing the job.

Which of the following deals with harmonizing the work relation and efforts at all levels for common purpose?

commercial applications verbal and non-verbal communication spoken (oral) and written communication written and oral communication ways of communicating non-verbal communication non-verbal communication and interpersonal skills

  1. Motivation

  2. Co-operation

  3. Direction

  4. Co-ordination

Show answer
Correct Option: D
Explanation:

Co-ordination is the unification, integration, synchronization of the efforts of group members so as to provide unity of action in the pursuit of common goals. It is a hidden force which binds all the other functions of management.

Choose the incorrect statement about the minutes of a meeting:

commercial applications verbal and non-verbal communication non-verbal communication non-verbal communication and interpersonal skills spoken (oral) and written communication

  1. If a clarification is to be sought the secretary should act immediately.

  2. In minutes each item should be recorded in the same sequence as they were conducted.

  3. Minutes should be brief but no important details should be omitted.

  4. All irrelevant points should be recorded.

Show answer
Correct Option: D

Fill in the blanks.
                                                            ......................No. 3/44
It is brought to the notice of all employees that the canteen facilities are being extended to S-31 building located in Sector 44 with immediate effect. The existing practice of providing packed lunch courtesy Air Kitchen is being discontinued.
Suggestions about fare and quality may be made to the undersigned or dropped in the box provided on the premises.
                                                                                                                                                                        Sd/-
                                                                                                                                                                Hospitality Manager

commercial applications verbal and non-verbal communication non-verbal communication non-verbal communication and interpersonal skills spoken (oral) and written communication

  1. Intra note

  2. Circular

  3. Public notice

  4. None of above

Show answer
Correct Option: B
Explanation:

The above written document is known as circular. Circular can be defined as a type of written document which are mainly used in business organization in order to spread any information or message to all the employees working within the organization.

A Resume is a record of one's-
(X) Personal details
(Y) Professional details
(Z) Social details

Select the correct answer from the options given below-

commercial applications verbal and non-verbal communication non-verbal communication non-verbal communication and interpersonal skills spoken (oral) and written communication

  1. (X) only

  2. (Y) only

  3. (X), (Y) & (Z)

  4. (X) & (Y)

Show answer
Correct Option: D
Explanation:

it records of your academic and professional achievements. Latin for “course of life,” resume often a longer document that goes into detail where a resume doesn't and it is used to apply for an academic job, research position, grant, or scholarship.

The purchase department wishes to purchase expensive factory equipment. As per the rules, tenders are invited from various vendors and suppliers. This will be done through -

commercial applications verbal and non-verbal communication non-verbal communication non-verbal communication and interpersonal skills spoken (oral) and written communication

  1. Tender notice in newspapers

  2. Letters

  3. Notice

  4. Applications

Show answer
Correct Option: A
Explanation:

An invitation to tender (ITT) is the initial step in competitive tendering, in which suppliers and contractors are invited to provide offers for supply or service contracts, the ITT is one process in IT procurement.Invitations to tender are also known as calls for bids or calls for tenders.

__________ plays a vital role in keeping the production line going by ensuring timely procurement.

commercial applications verbal and non-verbal communication non-verbal communication non-verbal communication and interpersonal skills spoken (oral) and written communication

  1. Sales correspondence

  2. Purchase correspondence

  3. Human resources correspondence

  4. None of above

Show answer
Correct Option: B
Explanation:

Purchase Correspondence is the act of writing letters to someone.Someone's correspondence is the letters that they receive or send.