Tag: communication in a commercial organisation

Quizzes (5) Questions (15)

Questions Related to communication in a commercial organisation

Multiple choice commercial applications communication in commercial organisations barriers to communication communication in a commercial organisation communication

Organization except writing to be professional and free from typographical and grammatical errors, so it makes sense to

  1. Rely exclusive on spell check software programmers

  2. Depend on secretaries to do all of your writing

  3. Edit and proofread your written documents carefully and more than once

  4. Have documents sent out to a professional printer to have copies made
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

To ensure professional quality, one must manually review documents. Relying solely on software is insufficient because spell checkers cannot catch context-dependent errors or grammatical nuances.

Multiple choice commercial applications communication in commercial organisations barriers to communication communication in a commercial organisation communication

The conflict that occurs when two or more senders give you incompatible directions is known as _______. 

  1. intersender conflict

  2. intrasender conflict

  3. interrole conflict

  4. person-role conflict
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

Intersender conflict occurs when different people (senders) provide conflicting instructions to the same individual, making it impossible to satisfy all expectations simultaneously.

Multiple choice commercial applications communication in commercial organisations barriers to communication communication in a commercial organisation communication

Stage first of conflict process is 'an antecedent' conditions which comprises _______.

  1. communication

  2. structure

  3. personal variables

  4. all of these
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

The first stage of the conflict process is 'potential opposition' or 'antecedent conditions', which includes communication, structure, and personal variables.

Multiple choice commercial applications communication in commercial organisations barriers to communication communication in a commercial organisation communication

Stage second of conflict process is cognition which comprises of ________.

  1. perceived conflict

  2. felt conflict

  3. both (a) and (b)

  4. none of them
Reveal answer Fill a bubble to check yourself
C Correct answer
Explanation

In the conflict process model, the second stage (cognition and personalization) involves the conflict being perceived (awareness) and felt (emotional involvement).