Tag: verbal and non-verbal communication

Quizzes (4) Questions (22)

Questions Related to verbal and non-verbal communication

Multiple choice commercial applications verbal and non-verbal communication spoken (oral) and written communication written and oral communication ways of communicating non-verbal communication non-verbal communication and interpersonal skills

Vertical communication takes place in _____________ direction.

  1. downward

  2. upward

  3. diagonally

  4. downward as well as upward
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Upward Communication is the process of information flowing from the lower levels of a hierarchy to the upper levels.For the top management, upward communication is an important source of information for business decisions. It helps in alerting top management about the requirement of changes in an organisations.

Multiple choice commercial applications verbal and non-verbal communication spoken (oral) and written communication written and oral communication ways of communicating non-verbal communication non-verbal communication and interpersonal skills

Memo, report, office order, circulars, staff news-letters, fax etc. are the form of_______________.

  1. Non-verbal communication

  2. Written communication

  3. Oral communication

  4. Audio visual communication
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Written communication involves any type of message that makes use of the written word.Written communication is the most important and the most effective of any mode of business communication. Some of the various forms of written communications that are used internally for business operations include: Memos.

Multiple choice commercial applications verbal and non-verbal communication spoken (oral) and written communication written and oral communication ways of communicating non-verbal communication non-verbal communication and interpersonal skills

Writing a letter with "you - attitude" means writing _______.

  1. From the point of view of other persons not concerned

  2. From the point of view of the reader

  3. Using the word "you" repeatedly

  4. From the point of view of the writer
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Third Person Point of View. At other times, the reader and the characters in a story have totally different points of view. In literature, third person point of view means the narrator uses pronouns like 'he' or 'she' to tell the story. Books written in third person give the reader more perspective than the characters.

Multiple choice commercial applications verbal and non-verbal communication spoken (oral) and written communication written and oral communication ways of communicating non-verbal communication non-verbal communication and interpersonal skills

Your Resume should__________.

  1. Mention your achievement in sports

  2. Mention career goals and specific job objectives

  3. Mention personal ethics

  4. All of above
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Your resume should include a list of between 10 and 15 skills that link your experience to the job you're applying for. If the job you're applying for was advertised, either the ad or the position description may provide a list of skills and experiences that are essential for doing the job.

Multiple choice commercial applications verbal and non-verbal communication spoken (oral) and written communication written and oral communication ways of communicating non-verbal communication non-verbal communication and interpersonal skills

Which of the following deals with harmonizing the work relation and efforts at all levels for common purpose?

  1. Motivation

  2. Co-operation

  3. Direction

  4. Co-ordination
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Co-ordination is the unification, integration, synchronization of the efforts of group members so as to provide unity of action in the pursuit of common goals. It is a hidden force which binds all the other functions of management.

Multiple choice commercial applications verbal and non-verbal communication non-verbal communication non-verbal communication and interpersonal skills spoken (oral) and written communication

Choose the incorrect statement about the minutes of a meeting:

  1. If a clarification is to be sought the secretary should act immediately.

  2. In minutes each item should be recorded in the same sequence as they were conducted.

  3. Minutes should be brief but no important details should be omitted.

  4. All irrelevant points should be recorded.
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

Minutes of a meeting should be a record of decisions and important points. Recording all irrelevant points would make the minutes cluttered and useless.

Multiple choice commercial applications verbal and non-verbal communication non-verbal communication non-verbal communication and interpersonal skills spoken (oral) and written communication

Fill in the blanks.
                                                            ......................No. 3/44
It is brought to the notice of all employees that the canteen facilities are being extended to S-31 building located in Sector 44 with immediate effect. The existing practice of providing packed lunch courtesy Air Kitchen is being discontinued.
Suggestions about fare and quality may be made to the undersigned or dropped in the box provided on the premises.
                                                                                                                                                                        Sd/-
                                                                                                                                                                Hospitality Manager

  1. Intra note

  2. Circular

  3. Public notice

  4. None of above
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

The above written document is known as circular. Circular can be defined as a type of written document which are mainly used in business organization in order to spread any information or message to all the employees working within the organization.

Multiple choice commercial applications verbal and non-verbal communication non-verbal communication non-verbal communication and interpersonal skills spoken (oral) and written communication

A Resume is a record of one's-
(X) Personal details
(Y) Professional details
(Z) Social details

Select the correct answer from the options given below-

  1. (X) only

  2. (Y) only

  3. (X), (Y) & (Z)

  4. (X) & (Y)
Reveal answer Fill a bubble to check yourself
D Correct answer
Explanation

it records of your academic and professional achievements. Latin for “course of life,” resume often a longer document that goes into detail where a resume doesn't and it is used to apply for an academic job, research position, grant, or scholarship.

Multiple choice commercial applications verbal and non-verbal communication non-verbal communication non-verbal communication and interpersonal skills spoken (oral) and written communication

The purchase department wishes to purchase expensive factory equipment. As per the rules, tenders are invited from various vendors and suppliers. This will be done through -

  1. Tender notice in newspapers

  2. Letters

  3. Notice

  4. Applications
Reveal answer Fill a bubble to check yourself
A Correct answer
Explanation

An invitation to tender (ITT) is the initial step in competitive tendering, in which suppliers and contractors are invited to provide offers for supply or service contracts, the ITT is one process in IT procurement.Invitations to tender are also known as calls for bids or calls for tenders.

Multiple choice commercial applications verbal and non-verbal communication non-verbal communication non-verbal communication and interpersonal skills spoken (oral) and written communication

__________ plays a vital role in keeping the production line going by ensuring timely procurement.

  1. Sales correspondence

  2. Purchase correspondence

  3. Human resources correspondence

  4. None of above
Reveal answer Fill a bubble to check yourself
B Correct answer
Explanation

Purchase Correspondence is the act of writing letters to someone.Someone's correspondence is the letters that they receive or send.