Tag: writing

Questions Related to writing

For formal phone calls, introduction of the caller can be given in the following manner, EXCEPT-

dialogue writing english

  1. "Good morning!"

  2. "Could I speak to ___ please?"

  3. "Hi! What's up?"

  4. "I am Mr. X calling from ___ organisation."

Show answer
Correct Option: C
Explanation:

A dialogue is a two-way exchange of ideas, thoughts, etc. in words between two or more peopleOption C)"Hi! What's up?" is correct as all the other options except option C are suitable for formal phone calls. A formal conversation is required only when one is talking to an official, teacher, etc. The other options are wrong as they are formal but the question asks to identify the informal (except). The correct answer is C)"Hi! What's up?".

Fill in the blank with a suitable option:
In case of a conversation with a friend on the phone, ______________________.

dialogue writing english

  1. high level of formality is required

  2. politeness in tone should be maintained

  3. one can talk informally and freely

  4. none of the above

Show answer
Correct Option: C
Explanation:

A dialogue is a two-way exchange of ideas, thoughts, etc. in words between two or more people. Option C)one can talk informally and freely is correct as the conversation is with a friend. A formal conversation is not required when the conversation is between friends. The other options are wrong as a high level of formality and politeness should be maintained when the conversation is official. The correct answer is C)one can talk informally and freely.

In case of missing out on hearing what the speaker said, one should-

dialogue writing english

  1. Politely ask for clarification immediately

  2. Act rude over the telephone

  3. Stop talking

  4. Use abusive language

Show answer
Correct Option: A
Explanation:

A dialogue is a two-way exchange of ideas, thoughts, etc. in words between two or more people. Option A)Politely ask for clarification immediately is correct as it is appropriate to use in case of missing out on hearing what the speaker said. 

The other options are wrong as they don't comply with the standard of a fine, mannered conversation or behaviour. The correct answer is therefore A)Politely ask for clarification immediately.

Complete the sentence with a suitable option:
While transferring a call, one should _____________________.

dialogue writing english

  1. Let the listener know that the call is being transferred

  2. Simply transfer the call without informing the listener

  3. Cut the call and ask the concerned department to call

  4. All of the above

Show answer
Correct Option: A
Explanation:

A dialogue is a two-way exchange of ideas, thoughts, etc. in words between two or more people. Option A)Let the listener know that the call is being transferred is correct as the listener must know of the action which involves him. Transferring a call without his acknowledgement is not what fits the definition of well mannered person. Cutting the call too is impolite. Therefore, the best way is to inform the listener and then transfer the call. The correct answer is A)Let the listener know that the call is being transferred.

Select the option that is NOT an inappropriate way to end a telephone conversation. 

dialogue writing english

  1. Saying, "Thank you for calling."

  2. Speaking rudely

  3. Using abusive language

  4. Putting down the receiver without informing the opposite person

Show answer
Correct Option: A
Explanation:

A dialogue is a two-way exchange of ideas, thoughts, etc. in words between two or more people. Option A)Saying, "Thank you for calling." is correct as it is appropriate to use to end a telephonic conversation. It is a polite expression of farewell that one can use to end a conversation on the phone. 

The other options are wrong as they don't comply with the standard of a fine conversation, such actions are considered impolite. 

State whether true or false.
It is good to specify where you are calling from, if you feel it may be helpful to the person you are calling. So, you may start the telephonic conversation by saying, "Hello, I'm John and I'm calling from DAV Public School". 

dialogue writing english

  1. True

  2. False

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Correct Option: A

State whether true or false.
If you need to ask for a specific person, then phrase your request as a polite question. For e.g., May I ask who's calling please?

dialogue writing english

  1. True

  2. False

Show answer
Correct Option: A

State whether true or false.
It is vital to use the right level of formality while speaking with someone on the phone. If you are too formal, people might find it difficult to feel comfortable when talking to you and if you are too informal, they might think you are being rude.

dialogue writing english

  1. True

  2. False

Show answer
Correct Option: A

State whether true or false.
Communicating properly on the phone is important as the person you are speaking to cannot see your facial movement or your body language.

dialogue writing english

  1. True

  2. False

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Correct Option: A

State whether true or false.
It is okay to use some of the informal features of the English language such as short forms, phrasal verbs and words like 'okay' and 'bye' during a formal conversation.

dialogue writing english

  1. True

  2. False

Show answer
Correct Option: A