Commerce Accountancy ยท General Awareness
Marketing Concepts and Strategies
2,245 Questions
Marketing concepts and strategies form the core of understanding consumer behavior, brand management, and product distribution. This hub covers essential topics like green marketing, packaging, pricing, and market structures. These questions are highly relevant for IBPS, SBI, and other banking examination preparation.
Brand extension strategiesPricing strategiesGreen marketing conceptsProduct packaging functionsCustomer satisfaction methods
Marketing Concepts and Strategies Questions
How can cartography be used to support marketing and advertising?
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To create maps showing the location of customers
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To create maps showing the distribution of competitors
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To create maps showing the potential market for a new product
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All of the above
D
Correct answer
Explanation
Cartography can be used to support marketing and advertising in a variety of ways. For example, maps can be used to show the location of customers, the distribution of competitors, and the potential market for a new product.
What are some of the ways that action research can be used in business?
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To improve product quality
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To develop new marketing strategies
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To evaluate the effectiveness of business processes
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All of the above
D
Correct answer
Explanation
Action research can be used in business to improve product quality, develop new marketing strategies, and evaluate the effectiveness of business processes.
Which of the following is NOT a common metric used to measure customer satisfaction?
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Customer satisfaction score (CSAT)
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Net promoter score (NPS)
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Customer effort score (CES)
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Customer lifetime value (CLTV)
D
Correct answer
Explanation
Customer lifetime value (CLTV) is a metric used to measure the total value of a customer over their lifetime, rather than their satisfaction level.
Which of the following is a pricing strategy commonly used by firms in oligopolistic markets?
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Price leadership
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Cost-plus pricing
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Penetration pricing
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Value-based pricing
A
Correct answer
Explanation
Price leadership is a strategy where one firm in an oligopoly sets the price, and other firms follow suit. This can help to avoid price wars and maintain stability in the market.
Which of the following is a pricing strategy that involves setting a high price for a new product?
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Cost-plus pricing
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Penetration pricing
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Value-based pricing
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Price skimming
D
Correct answer
Explanation
Price skimming is a pricing strategy where a firm sets a high price for a new product in order to capture early adopters who are willing to pay a premium.
Which metric measures the percentage of users who make a purchase within an app?
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Conversion Rate
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Monetization Rate
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Average Revenue Per User (ARPU)
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Lifetime Value (LTV)
A
Correct answer
Explanation
Conversion Rate measures the percentage of users who make a purchase within an app, typically calculated as the number of purchases divided by the number of app installs.
Which type of app monetization strategy involves showing users advertisements within the app?
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In-app Advertising
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Freemium
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Subscription
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Paid App
A
Correct answer
Explanation
In-app Advertising involves showing users advertisements within the app, typically in the form of banner ads, interstitial ads, or video ads.
Which type of app monetization strategy involves selling additional features or content within the app?
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In-app Purchase
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Subscription
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Freemium
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Paid App
A
Correct answer
Explanation
In-app Purchase is a mobile app monetization strategy where additional features or content are sold within the app.
What is the importance of understanding the target audience's demographics?
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It helps in creating a marketing campaign that resonates with the audience
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It helps in selecting the right distribution channels
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It helps in determining the appropriate pricing strategy
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All of the above
D
Correct answer
Explanation
Understanding the target audience's demographics is important for creating a marketing campaign that resonates with the audience, selecting the right distribution channels, and determining the appropriate pricing strategy.
What is the role of paid advertising in audience targeting?
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To reach a wider audience
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To target specific demographics
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To generate leads
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All of the above
D
Correct answer
Explanation
Paid advertising plays a crucial role in audience targeting by allowing marketers to reach a wider audience, target specific demographics, and generate leads.
Which of the following is NOT a type of supply chain strategy?
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Make-to-stock
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Make-to-order
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Assemble-to-order
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Engineer-to-order
D
Correct answer
Explanation
Engineer-to-order is not a supply chain strategy, but rather a product development strategy.
Which of the following is a key element of effective salesmanship?
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Product knowledge
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Communication skills
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Building rapport
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All of the above
D
Correct answer
Explanation
Effective salesmanship involves a combination of product knowledge, communication skills, and the ability to build rapport with customers.
What is the primary goal of customer relationship management (CRM)?
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To increase sales
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To improve customer satisfaction
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To reduce costs
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To enhance brand image
B
Correct answer
Explanation
The primary goal of CRM is to improve customer satisfaction by providing personalized service and building strong relationships with customers.
Which of the following is a common sales technique used to overcome customer objections?
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Handling objections directly
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Ignoring objections
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Changing the subject
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None of the above
A
Correct answer
Explanation
Handling objections directly is a common sales technique used to address customer concerns and overcome their objections.
What is the significance of following up with customers after a sale?
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It shows appreciation for their business
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It helps identify any issues or concerns
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It builds customer loyalty
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All of the above
D
Correct answer
Explanation
Following up with customers after a sale is important as it shows appreciation for their business, helps identify any issues or concerns, and builds customer loyalty.