Banking Financial Awareness · General Awareness
Banking Services and Operations
1,373 Questions
Banking Services and Operations cover the fundamental principles of financial institutions, including credit markets, money supply, and risk management. It also addresses various transaction methods and account types used by businesses. This topic is crucial for candidates preparing for banking and insurance recruitment examinations.
Banking AbbreviationsCredit Market OperationsMoney Supply MetricsRisk Management MeasuresForeign Exchange RulesDigital Banking Technology
Banking Services and Operations Questions
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10%, 2
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9%, 2
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8%, 3
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7%, 3
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6%, 2
D
Correct answer
Explanation
For an Urban Cooperative Bank to provide safe deposit locker facilities, RBI mandates an NPA level below 7% and a net profit record for the last 3 years.
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1 only
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2 only
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1 and 2 only
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1, 2 and 3 only
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2 and 3
A
Correct answer
Explanation
Extension counters of Urban Cooperative Banks are generally prohibited from granting loans and advances, as their primary purpose is to provide limited banking services.
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Money lenders
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Foreign Bankers
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NABARD
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RBI
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None of these
A
Correct answer
Explanation
In many rural areas, especially in developing economies, institutional credit is often inaccessible or slow to obtain. Consequently, farmers and rural households frequently rely on informal sources like local money lenders for immediate credit needs.
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Private banks
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Commodities banks
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Nationalised banks
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Cooperative banks
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Foreign banks
B
Correct answer
Explanation
Commercial banks are categorized into public sector, private, foreign, and cooperative banks based on their ownership and operations. Commodities banks are not a recognized category of commercial banking.
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Only 1
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Only 2
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Only 3
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All 1, 2 and 3
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None of these
C
Correct answer
Explanation
Foreign banks and authorized nationalized banks are generally permitted to maintain foreign currency accounts (like FCNR or EEFC accounts) to facilitate international trade and remittances. Regional Rural Banks are primarily focused on local rural credit and do not typically handle foreign currency accounts.
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any customer who walks into the Bank
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an employee of the Bank
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a customer who is likely to be interested in Bank's product or service
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a depositor of the Bank
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a borrower of the Bank
C
Correct answer
Explanation
In a business or banking context, a prospect is an individual or entity that has the potential to become a customer because they have a need for the services offered.
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A prospect who is more likely to avail of the Bank's product
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A political leader
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A religious leader
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A bank chairman
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None of these
A
Correct answer
Explanation
In sales and banking contexts, a lead refers to a potential customer who has shown interest and is more likely to purchase. It's not related to political, religious, or organizational leadership positions.
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calling on friends
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calling on Bank employees
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calling on prospective customers
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to make telephone calls
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calling on relatives
C
Correct answer
Explanation
In sales, a 'call' refers to an interaction, whether in-person or via telephone, with a prospective customer to discuss products or services.
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clumsy
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cavalier
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chilly
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candid
B
Correct answer
Explanation
A cavalier attitude is one that shows a lack of proper concern or indifference toward serious matters. This fits the context of banks ignoring the needs of small savers.
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Individuals
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Corporates
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Banks
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Any of the above
D
Correct answer
Explanation
Credit risk is defined as the possibility of losses associated with diminution in the credit quality of borrowers or counterparties. In a bank’s portfolio, losses stem from outright default due to inability or unwillingness of a customer or counterparty to meet commitments in relation to lending, trading, settlement and other financial transactions. Alternatively, losses result from reduction in portfolio value arising from actual or perceived deterioration in credit quality. Credit risk emanates from a bank’s dealings with an individual, corporate, bank, financial institution or a sovereign.
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Multiple products such as deposits, credit cards, etc.
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Multiple channels of distribution
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Multiple customer groups
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Multiple banking
D
Correct answer
Explanation
Retail banking, also known as Consumer Banking, is the provision of services by a bank to individual consumers, rather than to companies, corporations or other banks.
Multiple banking is an arrangement where a borrower avails of finance independently from more than one bank. Thus, there is no contractual relationship between various bankers.
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post index number, which is a randomly generated sequence of digits
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a randomly generated sequence of digits, which is stored in the magnetic strip of a card
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post index number<font size="2">, which is</font> stored in the magnetic strip of a card
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All of the above
B
Correct answer
Explanation
In the context of an ATM, a personal identification number (PIN) is a numeric password used to authenticate a user to a system, particularly in association with an ATM card.
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(c) only
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(d) only
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(c) and (d) only
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None of the above
D
Correct answer
Explanation
Various types of services rendered by the bank:
(a) Accept deposits from public
(b) Lend or invest the money so collected by way of deposits
(d) Allow withdrawals of deposits on demand or by any other means
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He should be in possession of the instrument.
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Possession must have been taken for a valuable consideration.
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Possession must have been obtained in good faith without any notice of defect in the title of the transferor.
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It must be an order cheque only.
D
Correct answer
Explanation
According to Section 9, “Holder in due course” means any person who for consideration became the possessor of a promissory note, bill of exchange or cheque if payable to bearer, or the payee or endorsee thereof, if payable to order, before the amount mentioned in it became payable and without having sufficient cause to believe that any defect existed in the title of the person from whom he derived his title.
The essential qualifications of a “holder in due course” may be summed up as follows:
- He must be a holder for valuable consideration. All the prerequisites of consideration should be met so as to result in a valuable consideration.
- That he became the holder of the instrument before its maturity. Thus, the person who takes a negotiable instrument after maturity does not become a holder in due course.
- That the instrument should be complete and regular on the face of it. Face here includes the back also.
- The last requirement is that the holder should have received the instrument in “good faith”. There are two methods of ascertaining a person’s good faith, “subjective” and objective”.
Thus, option 4 is the correct answer.
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(a) to (d) all
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(a), (b) and (c) only
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(a), (c) and (d) only
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(b), (c) and (d) only
C
Correct answer
Explanation
The deposit itself is a liability owed by the bank to the depositor, and the word refers to this liability rather than to the actual funds that have been deposited. When someone opens a bank account and makes a cash deposit, he surrenders legal title to the cash, and it becomes an asset of the bank. In turn, the account is a liability to the bank.
There are several different types of deposit accounts including current accounts, savings accounts, call deposit accounts, money market accounts and certificates of deposit (CDs).
Deposits to be accepted by the banks can be: demand deposits, deposits of money or articles or from any person who offers money for that purpose. Thus, option 3 is the correct answer.