Banking Services and Operations

Modern commercial banks offer a wide range of consultancy and advisory services, including financial planning, tax advice, and project financing, as part of their fee-based services.

While 'introduction' was a traditional requirement, modern KYC (Know Your Customer) norms rely on officially valid documents (OVDs) for identity and address proof, not necessarily a photograph of an introducer.

Agency functions of commercial banks include collecting cheques, paying bills, and remitting funds on behalf of customers, acting as their agent.

Commercial banks play a crucial role in capital formation by mobilizing savings from the public and channeling them into productive investment activities, which stimulates economic growth.

Minors, especially those above a certain age (usually 10 or 12), are permitted by most banks to open and operate their own savings and fixed deposit accounts, provided they meet specific bank guidelines.

Different banks have different policies regarding minimum balance and initial deposit requirements. Therefore, the initial amount is not standardized across all banking institutions.

Flexi deposits combine the liquidity of a savings account with the higher interest rates of a term (fixed) deposit.

Non-Banking Financial Companies (NBFCs) include a wide range of institutions like housing finance companies, investment companies, and hire purchase/leasing firms.

Retail banking products are services offered to individual consumers, which include credit cards, home loans, personal loans, and bancassurance (insurance products sold by banks).

Cross-selling is the practice of selling additional products or services to existing customers to increase the bank's business and deepen the customer relationship.

Opening a bank account typically requires identity verification (photograph), a reference or introduction, and an initial deposit. Therefore, all listed items are standard requirements.

This is the correct answer. All these services are business services.

Central banks perform this activity along with the decisions on credit policies, and controlling and coordinating currency. Thus, this is the correct answer.

This is the correct answer, as all these are e-banking services. Electronic Funds Transfer, Automated Teller Machines, Electronic Data Interchange, Point of Sales, and Credit cards are e-banking services.

This is the correct answer. The postal department provides National Saving Certificates, PPF and Kisan Vikas Patra as a financial service.