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Software Testing and Quality Assurance
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Effective test managers are effective listeners. The type of listening in which the tester is performing an analysis of what the speaker is saying is called:
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A
Critical listening
💡 Explanation:
Critical listening involves analyzing and evaluating what the speaker is saying, which matches the question's description of a tester performing an analysis of the speaker's message. This type of listening goes beyond merely comprehending words to assessing their accuracy, logic, and implications. Test managers use critical listening when evaluating bug reports, requirements explanations, or stakeholder feedback.